Web Survey Bibliography
Although the collection of survey data using the internet has become increasingly popular, the concern whether the responses are representative of the larger population has presented a major challenge to survey researchers. Using data collected from the Student Experience in the Research University in the Twenty-First Century (SERU21) study, this paper seeks to compare the characteristics of respondents and non-respondents and the methodologies to elicit responses from a well-defined undergraduate population at the University of California system.
About seven thousand undergraduates from seven participating University of California campuses were sampled. Electronic invitations were sent to each student to solicit participation in the study. Students were also randomly assigned to three different subgroups, each receiving a different email invitation sequence. The variation was designed to explore which strategy would provide the most effective mean to yield positive responses from students. In addition, a follow-up telephone survey was conducted with a representative sample of non-respondents after the completion of the online survey. The follow-up telephone survey of 216 non-respondents collected detailed information regarding the reasons for their lack of participation as well as selected items from the online survey.
Using information from various sources as described above, the study will: (1) compare the characteristics of respondents and non-respondents to see if response biases exist; (2) compare the response rates from the three groups to see which invitation sequence is the most effective method; and (3) examine whether non-responses may also be conditional on the invitation sequencing. Findings from the study will provide an informed understanding of possible biases in collecting survey data over the internet, even in a well-defined population that has wide electronic access.
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Web survey bibliography - 2003 (90)
- Express: A Web-based technology to support human and computational experimentation; 2003; Yule, P., Couper, M. P.
- An Evaluation of the Semiautomatic Login Procedure to Control Web Survey Access; 2003; Heerwegh, D., Loosveldt, G.
- Web site design benchmarking within industry groups; 2003; Kim, S.-E., Shaw, T., Schneider, H.
- Identifying key factors affecting consumer purchase behavior in an online shopping context; 2003; Park, C.-H., Kim, Y.-G.
- Using Web Surveys To Reach Community College Students: An Analysis of Response Rates and Response Bias...; 2003; Sax, L. J., Gilmartin, S. K., Hagedorn, L. S., Lee, J. J.
- Internet Recruiting: The Effects of Web Page Design Features; 2003; Braddy, P. W., Foster Thompson, L., Wuensch, K. L., Grossnickle, W. F.
- An Experimental Comparison of Computer-Mediated and Face-to-Face Focus Groups; 2003; Underhill, C., Olmsted, M. G.
- Exploiting Hyperlinks to Study Academic Web Use; 2003; Wilkinson, D., Thelwall, M., Li, X.
- Who Participates and Why?; 2003; Weber, L. M., Loumakis, A., Bergman, J.
- Utility of Web-based assessment of patient satisfaction with endoscopy; 2003; Harewood, G. C., Wiersema, M. J., de Groen, P. C.
- We seek them here, we seek them there. How technical innovation in mixed mode survey software is responding...; 2003; Macer, T.
- Costs and benefits of improving response rates for a hard-to-reach population; 2003; Teitler, J. O., Reichman, N. E.,
- Humanizing self-administered surveys: experiments on social presence in web and IVR surveys; 2003; Tourangeau, R., Couper, M. P., Steiger, D. M., de Rouvray, C.
- Web Surveys as Part of a Mixed-Mode Strategy for Populations That Cannot Be Contacted by E-Mail; 2003; Schonlau, M., Asch, B. J., Du, C.
- Web Survey's Hidden Hazards; 2003; Morrel Samuels, P.
- Using pencil and paper, Internet and touch-tone phones for self-administered surveys: does methodology...; 2003; Knapp, H., Kirk, S. A.
- IMRO Online Survey Satisfaction Research: A Pilot Study of Salience-based Respondent Experience Modeling...; 2003; MacElroy, B., Gray, Mi.
- Validations in Web-based Surveys; 2003; Crawford, S. D., Peytchev, A.
- Use and non-use of clarification features in web surveys; 2003; Tourangeau, R., P., Couper, M. P., Conrad, F. G., Baker, R. P.
- Online versus postal data collection methods: an examination of issues and a comparison of results; 2003; Adam, S., McDonald, H.
- Assessing Response Rates And Nonresponse Bias In Web And Paper Surveys; 2003; Sax, L. J., Gilmartin, S. K., Bryant, A. N.
- Asking Comparative Questions: A Comparison Of Three Wording Strategies; 2003; Liu, K.
- It's Only Incidental: Effects of Response Format in Determining Behavioral or Event Occurrence; 2003; Lafond, C. R., Smith, M. R., Behnke, C. S., Thomas, R. K.
- Design implementation of a Multimode Web Survey; 2003; Wine, S. J., Cominole, M. B., Carwile, D. S., Perry, K.
- Partnering with a Newspaper to Assess Community Opinion Online; 2003; Downs, E. P., Lindley, A. M.
- Implementing a Web Survey Administration System at the GAO; 2003; Feldesman, A. G.
- Using Internet-Based Surveys With Physicians, What Works and What Doesn't Work; 2003; Schneiderman, M., Thran, S., Adams, C., Lerner, B.
- Exploring Online Survey Metodologies: Who are the Respondents and How to Get them to respond; 2003; Wolter-Warmerdam, K., Gardinali, A. P., Wong, R.
- Using RGI (Respondent Generated Interval) to gather factual information in a web survey; 2003; Lusinchi, D.
- Can What We Don’t Know (about “Don’t Know”) Hurt Us?: Effects of Item Non-response...; 2003; Krosnick, J. A., Behnke, C. S., Lafond, C. R., Thomas, R. K.
- Survey Administration Effects? A Comparison of Web-Based and Traditional Written Self-Administered Surveys...; 2003; Bandilla, W., Bosnjak, M., Altdorfer, P.
- What They See Is What We Get: Response Options for Web Surveys; 2003; Couper, M. P., Tourangeau, R., Conrad, F. G., Crawford, S. D.
- Web Survey Design: Comparing Static and Interactive Survey Instruments; 2003; Nyiri, Z., Clark, L. R.
- Comparing Web-Based Survey Methods with other Approaches: An examination of health knowledge, opinion...; 2003; Greiling, K. A., McCarrier, P. K., Stringer, M. C.
- The role of issue involvement in UK public attitudes to the single European currency; 2003; Roberts, E. C.
- The role of issue involvement in UK public attitudes to the single European currency; 2003; Roberts, E. C.
- Partipation in Online Surveys: Results from a Series of Experiments; 2003; Kiniorski, A. K., R.Smith, M. R.
- Does Order Really Make a Difference? The Impact of Respondent and Question Characteristics on Response...; 2003; O'Neill, G.
- Does Order Really Make a Difference? The Impact of Respondent and Question Characteristics on Response...; 2003; O'Neill, G.
- The Advent of internet surveys for political research: a comparison of telephone and internet surveys...; 2003; Berrens, R. P., Bohara, A. K., Jenkins-Smith, H. C., Silva, C. L., Weimer, D. L.
- The Global Digital Divide: A Sociological Assessment of Trends and Causes; 2003; Drori, G. S., Jang, Y. S.
- Cognitive processes in Web Surveys; 2002; Fuchs, M.